Cancelling your subscription
Updated Nov 12, 2026
You can cancel at any time. There is no cancellation fee and no minimum term, unless you chose to prepay a year.
How to cancel
- In the billing portal: enter the email you used at checkout, open the sign-in link Stripe emails you, and choose cancel.
- From the Manage billing link in any receipt email.
- Or email contact@gktechsolutions.com, or reply to any billing email with "cancel".
If we offer you anything to stay, the cancel button stays on the same screen and one click completes cancellation.
When it takes effect
Cancellation takes effect at the end of your current billing period. The service keeps running until the end of the month you have paid for, then stops. No further charges are made. We email you a confirmation.
We don't refund part months when you cancel. The refunds we do offer are in Refunds.
Your data after you cancel
You have 30 days after your subscription ends to ask for an export of your data. We then delete it from our active systems within the next 30 days, and backups expire within 30 days after that. We confirm deletion in writing.