Invoices, your card and billing address

You can manage your billing yourself in our secure billing portal, run by Stripe, our payment processor.

Open the billing portal

1. Go to the billing portal.
2. Enter the email address you used at checkout.
3. Stripe emails you a link to sign in.

You can also use the Manage billing link in any receipt email.

What you can do there

• see and download your invoices and receipts
• update your card
• update your billing address
• cancel your subscription

To change your plan, email contact@gktechsolutions.com.

If a payment fails

If a charge fails, Stripe retries it and emails you. Updating your card in the portal is the quickest fix. If a charge is still unpaid 14 days after we first tell you, we may pause the service until it is paid. Pausing does not delete your data.

A charge you don't recognize

Charges appear on your card statement as GKTECH SOLUTIONS. If something looks wrong, please email us before disputing it with your card issuer. We look into it within 5 business days.