/* Support Assistant styles (docs/support_assistant_spec.md section 7), from CDG's design (components.md, 2026-11-12).
   Components use ONLY the variables below. /tokens.css (public/support/tokens-<site>.css, CDG's support-tokens-<brand>.css
   copied as is) defines them; the defaults here (zero specificity) only keep the page usable without it.

   Color:  --sa-ink --sa-ink-2 --sa-muted         text, secondary text, quiet text (AA on paper and surface)
           --sa-paper --sa-paper-2 --sa-surface   page, quiet fills, cards and inputs
           --sa-line --sa-line-strong             dividers, input and ghost-button borders
           --sa-brand --sa-brand-hover --sa-on-brand   buttons, links, launcher (AA with white)
           --sa-accent                            brand accent, decoration only
           --sa-tint --sa-tint-line               soft brand fill and its border (chips, source cards, stuck box)
           --sa-header-bg --sa-header-ink         site header and chat header
           --sa-hero-bg --sa-hero-ink --sa-hero-muted   home hero
           --sa-user-bubble --sa-user-ink         customer bubble
           --sa-bot-bubble                        assistant bubble (reserved; we use a bordered surface bubble)
           --sa-owner-bubble --sa-owner-line      owner bubble, owner name, "has joined"
           --sa-ok --sa-ok-bg  --sa-warn --sa-warn-bg --sa-warn-line  --sa-danger --sa-danger-bg  --sa-info --sa-info-bg
           --sa-focus                             focus ring
   Type:   --sa-font --sa-font-head --sa-font-mono
   Shape:  --sa-radius-sm --sa-radius-md --sa-radius-lg --sa-radius-pill  --sa-shadow-sm --sa-shadow-md --sa-shadow-lg
   Space:  --sa-s1..--sa-s8 (4 8 12 16 20 24 32 48)  --sa-tap (44px minimum target)
   Width:  --sa-chat-w --sa-content-w --sa-page-w
   Fixed component colors from components.md (defaults below; a token file may override them):
           --sa-answered --sa-answered-bg (Answered badge)  --sa-danger-line (emergency row)
           --sa-live --sa-live-ring (live dot)  --sa-user-pill ("by email" pill on a customer bubble)
*/
:where(:root){--sa-ink:#16211f;--sa-ink-2:#46514d;--sa-muted:#5d6762;--sa-paper:#fbfaf7;--sa-paper-2:#f2efe8;--sa-surface:#fff;--sa-line:#e3ddd1;--sa-line-strong:#cfc7b7;--sa-brand:#1f3d34;--sa-brand-hover:#163029;--sa-on-brand:#fff;--sa-accent:#7fe3bd;--sa-tint:#e9f1ed;--sa-tint-line:#cfe3d4;--sa-header-bg:#fff;--sa-header-ink:#16211f;--sa-hero-bg:#1f3d34;--sa-hero-ink:#fff;--sa-hero-muted:#d7e6e2;--sa-user-bubble:#1f3d34;--sa-user-ink:#fff;--sa-bot-bubble:#f2efe8;--sa-owner-bubble:#e9f1ed;--sa-owner-line:#2b6a58;--sa-ok:#2b6a58;--sa-ok-bg:#e9f1ed;--sa-warn:#6b4a00;--sa-warn-bg:#fff4d6;--sa-warn-line:#f0d58a;--sa-danger:#b42318;--sa-danger-bg:#fdeceb;--sa-info:#1f3d34;--sa-info-bg:#e9f1ed;--sa-focus:#1f3d34;--sa-font:system-ui,-apple-system,"Segoe UI",sans-serif;--sa-font-head:var(--sa-font);--sa-font-mono:ui-monospace,monospace;--sa-radius-sm:10px;--sa-radius-md:14px;--sa-radius-lg:20px;--sa-radius-pill:999px;--sa-shadow-sm:0 1px 2px rgba(0,0,0,.05);--sa-shadow-md:0 8px 24px rgba(0,0,0,.07);--sa-shadow-lg:0 12px 40px rgba(0,0,0,.16);--sa-s1:4px;--sa-s2:8px;--sa-s3:12px;--sa-s4:16px;--sa-s5:20px;--sa-s6:24px;--sa-s7:32px;--sa-s8:48px;--sa-tap:44px;--sa-chat-w:400px;--sa-content-w:760px;--sa-page-w:1120px;--sa-answered:#2445a8;--sa-answered-bg:#eef2fb;--sa-danger-line:#e9b8b1;--sa-live:#3fbf6f;--sa-live-ring:#3fbf6f33;--sa-user-pill:#ffffff33}

/* Base */
*,*::before,*::after{box-sizing:border-box}
body.sa{margin:0;background:var(--sa-paper);color:var(--sa-ink);font-family:var(--sa-font);font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased}
.sa :where(h1,h2,h3){font-family:var(--sa-font-head);letter-spacing:-.01em;color:var(--sa-ink);margin:0;line-height:1.2}
:where(.sa) :where(p,ul,ol){margin:0}
:where(.sa) :where(a){color:inherit}
.sa :focus-visible{outline:3px solid var(--sa-focus);outline-offset:2px}
.sa [hidden]{display:none!important}
.no-js .sa-js{display:none!important}
:where(.sa) :where(input,textarea,button){font:inherit;color:inherit}
:where(.sa) :where(input,textarea){font-size:16px} /* under 16px, iOS zooms on focus */
.sa svg{flex:none}
.sa-sr{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.sa-skip{position:absolute;left:-999px;top:0;z-index:60;background:var(--sa-surface);padding:var(--sa-s2) var(--sa-s3)}
.sa-skip:focus{left:var(--sa-s2)}
.sa-wrap{width:100%;max-width:var(--sa-page-w);margin:0 auto;padding:0 var(--sa-s4)}
.sa-main{min-height:60vh}
.muted{color:var(--sa-muted);font-size:14px}

/* Header and footer */
.sa-hdr{background:var(--sa-header-bg);color:var(--sa-header-ink);border-bottom:1px solid var(--sa-line)}
.sa-hrow{display:flex;align-items:center;gap:var(--sa-s3);min-height:64px}
.sa-brand{display:flex;align-items:center;gap:10px;min-height:var(--sa-tap);font-family:var(--sa-font-head);font-weight:700;font-size:17px;flex:1;min-width:0;text-decoration:none}
.sa-brand .bn{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sa-brand .bh{font-weight:500;opacity:.8;padding-left:10px;border-left:1px solid currentColor;white-space:nowrap}
.sa-initial{width:32px;height:32px;border-radius:8px;display:grid;place-items:center;background:var(--sa-brand);color:var(--sa-on-brand);font-weight:800}
.sa-nav{display:none;align-items:center;gap:var(--sa-s5);font-weight:500;font-size:15px}
.sa-nav a{min-height:var(--sa-tap);display:inline-flex;align-items:center;text-decoration:none}
.sa-ftr{border-top:1px solid var(--sa-line);padding:var(--sa-s5) 0 96px;font-size:13px;color:var(--sa-muted);margin-top:var(--sa-s7)}
.sa-ftr .sa-wrap{display:flex;flex-direction:column;gap:4px}

/* Buttons */
.sa-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:var(--sa-tap);padding:0 var(--sa-s4);border:0;border-radius:var(--sa-radius-sm);background:var(--sa-brand);color:var(--sa-on-brand);font-weight:600;font-size:15px;text-decoration:none;cursor:pointer;text-align:center}
.sa-btn:hover{background:var(--sa-brand-hover)}
.sa-btn.ghost{background:var(--sa-surface);color:var(--sa-ink);box-shadow:inset 0 0 0 1.5px var(--sa-line-strong)}
.sa-btn.ghost:hover{box-shadow:inset 0 0 0 1.5px var(--sa-brand)}
.sa-hdr .sa-btn.ghost{background:transparent;color:var(--sa-header-ink);box-shadow:inset 0 0 0 1.5px currentColor}
.sa-btn.sm{font-size:14px;padding:0 12px}
.sa-btn.full{width:100%}
.sa-btn:disabled{opacity:.55;cursor:default}
.sa-link{background:none;border:0;padding:0 var(--sa-s1);min-height:var(--sa-tap);color:var(--sa-info);font-weight:600;font-size:14px;text-decoration:underline;cursor:pointer;align-self:flex-start}

/* Hero and search */
.sa-hero{background:var(--sa-hero-bg);color:var(--sa-hero-ink);padding:var(--sa-s7) 0}
.sa-hero h1{color:var(--sa-hero-ink);font-size:30px;font-weight:800;margin-bottom:var(--sa-s4)}
.sa-hero .hint,.sa-hero .sa-search__status{color:var(--sa-hero-muted)}
.hint{font-size:14px;margin-top:10px}
.sa-searchf{position:relative}
.sa-search{display:flex;align-items:center;gap:10px;background:var(--sa-surface);color:var(--sa-muted);border:1.5px solid var(--sa-line-strong);border-radius:var(--sa-radius-md);min-height:52px;padding:0 var(--sa-s4)}
.sa-search input{flex:1;min-width:0;min-height:48px;border:0;background:none;color:var(--sa-ink);outline:0}
.sa-search:focus-within{outline:3px solid var(--sa-focus);outline-offset:2px}
.sa-search.big{min-height:58px;border:0;box-shadow:var(--sa-shadow-lg);font-size:17px}
.sa-search__status{font-size:14px;color:var(--sa-muted);margin-top:var(--sa-s2)}
.sa-search__status:empty{display:none}
.sa-results{margin-top:var(--sa-s2);color:var(--sa-ink);box-shadow:var(--sa-shadow-md)}

/* Home */
.sa-home{display:grid;gap:var(--sa-s6);padding-top:var(--sa-s6)}
.sa-home .col{display:flex;flex-direction:column;gap:var(--sa-s6);min-width:0}
.sa-home h2{font-size:20px;margin-bottom:var(--sa-s3)}
.sa-list{list-style:none;padding:0;background:var(--sa-surface);border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);overflow:hidden}
.sa-list li+li{border-top:1px solid var(--sa-line)}
.sa-list a{display:flex;align-items:center;gap:12px;min-height:52px;padding:var(--sa-s2) var(--sa-s4);font-weight:500;text-decoration:none}
.sa-list a:hover span{text-decoration:underline}
.sa-list a span{flex:1}.sa-list a svg{color:var(--sa-muted)}
.sa-list.sm a{min-height:var(--sa-tap);font-size:14px}
.sa-cats{display:grid;grid-template-columns:1fr 1fr;gap:var(--sa-s3)}
.sa-cat{background:var(--sa-surface);border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);padding:var(--sa-s4);min-height:88px;display:flex;flex-direction:column;justify-content:space-between;gap:6px;text-decoration:none}
.sa-cat:hover{border-color:var(--sa-line-strong)}
.sa-cat b{font-family:var(--sa-font-head);font-size:16px;line-height:1.25}.sa-cat span{font-size:13px;color:var(--sa-muted)}
.sa-topics{display:grid;gap:var(--sa-s4)}
.sa-topic h3{font-size:16px;margin-bottom:var(--sa-s2)}
.sa-topic,.sa-cat{scroll-margin-top:var(--sa-s4)}
aside{display:flex;flex-direction:column;gap:var(--sa-s4);min-width:0}
.sa-contact{background:var(--sa-surface);border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);padding:var(--sa-s5);display:flex;flex-direction:column;gap:10px}
.sa-contact h3{font-size:18px}
.sa-contact .row{display:flex;gap:10px;font-size:15px;line-height:1.4;overflow-wrap:anywhere}
.sa-contact .row svg{margin-top:2px;color:var(--sa-muted)}
.sa-contact .row.ok,.sa-contact .row.ok svg{color:var(--sa-ok)}.sa-contact .row.ok{font-weight:600}
.sa-contact .row.em{background:var(--sa-danger-bg);color:var(--sa-danger);border-radius:var(--sa-radius-sm);padding:10px;font-weight:600}
.sa-contact .row.em svg{color:var(--sa-danger)}
.sa-contact .row.link{min-height:var(--sa-tap);align-items:center;color:var(--sa-info);font-weight:600;text-decoration:underline}
.sa-contact .sa-btn{margin-top:6px}

/* Article */
.sa-art,.sa-case{display:grid;gap:var(--sa-s6);padding-top:var(--sa-s5)}
.art{display:flex;flex-direction:column;gap:var(--sa-s4);min-width:0}
.crumb{font-size:14px;color:var(--sa-muted)}
.crumb a{text-decoration:underline;display:inline-block;min-height:var(--sa-tap);line-height:var(--sa-tap)}
.crumb a:first-child{min-height:0;line-height:inherit}
.art h1{font-size:28px;line-height:1.2;font-weight:800}
.chips{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.chips .lab{font-size:13px;color:var(--sa-muted);font-weight:600}
.sa-chip{display:inline-flex;align-items:center;min-height:30px;padding:0 12px;border-radius:var(--sa-radius-pill);background:var(--sa-tint);border:1px solid var(--sa-tint-line);font-size:13px;font-weight:600;color:var(--sa-info)}
.upd{font-size:13px;color:var(--sa-muted)}
.body{display:flex;flex-direction:column;gap:14px;font-size:17px;line-height:1.6;overflow-wrap:anywhere}
.body h2,.body h3{font-size:21px;margin-top:8px}
.body ol,.body ul{padding-left:24px;display:flex;flex-direction:column;gap:8px}
.body a{color:var(--sa-info);text-decoration:underline}
.sa-helpful{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;border-top:1px solid var(--sa-line);padding-top:var(--sa-s4)}
.sa-helpful div{display:flex;flex-wrap:wrap;gap:8px}
.sa-helpful__thanks{flex-basis:100%;color:var(--sa-ok);font-weight:600;font-size:15px}
.sa-helpful__thanks:empty{display:none}
.sa-helpful.big{background:var(--sa-surface);border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);padding:var(--sa-s5)}
.sa-stuck{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;background:var(--sa-tint);border:1px solid var(--sa-tint-line);border-radius:var(--sa-radius-md);padding:var(--sa-s4) var(--sa-s5)}
.sa-stuck div{display:flex;flex-direction:column;gap:2px}.sa-stuck span{font-size:14px;color:var(--sa-ink-2)}
.sa-stuck .sa-btn{width:100%}
.sa-rel h3{font-size:16px;margin-bottom:8px}

/* Case pages */
.sa-caseh{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}
.sa-caseh .num{font:600 13px/1.3 var(--sa-font-mono);color:var(--sa-muted);letter-spacing:.02em;display:block;margin-bottom:8px}
.sa-caseh h1{font-size:24px;font-weight:800;overflow-wrap:anywhere}
.sa-badge{display:inline-flex;align-items:center;gap:6px;min-height:26px;padding:0 10px;border-radius:var(--sa-radius-pill);font:700 12.5px/1 var(--sa-font);white-space:nowrap;flex:none}
.sa-badge::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.sa-badge.open{background:var(--sa-info-bg);color:var(--sa-info);box-shadow:inset 0 0 0 1px var(--sa-tint-line)}
.sa-badge.answered{background:var(--sa-answered-bg);color:var(--sa-answered)}
.sa-badge.solved{background:var(--sa-ok-bg);color:var(--sa-ok)}
.sa-badge.late{background:var(--sa-warn-bg);color:var(--sa-warn)}
.sa-behind,.sa-closed{display:flex;gap:10px;align-items:flex-start;border-radius:var(--sa-radius-sm);padding:12px 14px;font-size:15px;line-height:1.45}
.sa-behind{font-weight:600;background:var(--sa-warn-bg);border:1px solid var(--sa-warn-line);color:var(--sa-warn)}
.sa-closed{background:var(--sa-paper-2);border:1px solid var(--sa-line)}
.sa-behind svg,.sa-closed svg{margin-top:2px}.sa-closed svg{color:var(--sa-muted)}
.sa-promise{display:flex;gap:12px;align-items:flex-start;background:var(--sa-surface);border:1px solid var(--sa-line);border-left:4px solid var(--sa-brand);border-radius:var(--sa-radius-sm);padding:14px 16px}
.sa-promise svg{color:var(--sa-brand);margin-top:2px}
.sa-promise div{display:flex;flex-direction:column;gap:3px}.sa-promise span{font-size:14px;color:var(--sa-muted)}
.sa-promise.solved{border-left-color:var(--sa-ok)}.sa-promise.solved svg{color:var(--sa-ok)}
.sa-notebox{background:var(--sa-paper-2);border-radius:var(--sa-radius-sm);padding:12px 14px;font-size:15px}
.sa-box,.sa-replybox{background:var(--sa-surface);border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);padding:var(--sa-s5);display:flex;flex-direction:column;gap:10px;min-width:0}
.sa-box h2{font-size:17px}.sa-box h3{font-size:15px;margin-top:6px}
.sa-replybox label{font-size:13.5px;font-weight:600}
.sa-replybox .sa-btn{align-self:flex-end}
.in{display:block;width:100%;min-height:var(--sa-tap);border:1.5px solid var(--sa-line-strong);border-radius:var(--sa-radius-sm);padding:0 12px;background:var(--sa-surface);color:var(--sa-ink)}
textarea.in{min-height:72px;padding:11px 12px;resize:vertical;line-height:1.45}
.in[aria-invalid=true]{border-color:var(--sa-danger)}
.s3{padding-left:22px;display:flex;flex-direction:column;gap:6px;font-size:15.5px;line-height:1.45}
.tried{padding-left:20px;font-size:14.5px;line-height:1.45;display:flex;flex-direction:column;gap:4px}
.tried a{text-decoration:underline;color:var(--sa-info)}
.sa-nolog{display:flex;gap:8px;font-size:13px;color:var(--sa-muted)}.sa-nolog svg{margin-top:1px}
.sa-actbar{position:sticky;top:0;z-index:2;background:var(--sa-surface);border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);padding:var(--sa-s3) var(--sa-s4);display:flex;flex-direction:column;gap:10px;box-shadow:var(--sa-shadow-md)}
.sa-actbar .tl{display:flex;gap:8px;align-items:center;font-size:14.5px;color:var(--sa-warn)}
.sa-actbar .acts{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.sa-actbar .acts form{margin:0}
.sa-composer{display:flex;gap:var(--sa-s2)}

/* Thread (case pages and chat) */
.sa-msgs{list-style:none;padding:0;display:flex;flex-direction:column}
.th{display:flex;flex-direction:column;gap:10px;padding:10px 0;border-top:1px dashed var(--sa-line)}
.th:first-child{border-top:0}
.th .tag{align-self:center;font:600 12px/1 var(--sa-font-mono);color:var(--sa-muted);background:var(--sa-paper-2);border-radius:var(--sa-radius-pill);padding:6px 10px}
.m{display:flex;gap:8px;align-items:flex-end;max-width:100%}
.m .bub{padding:11px 14px;border-radius:18px;font-size:15.5px;line-height:1.45;overflow-wrap:anywhere;min-width:0}
.m.bot .bub{background:var(--sa-surface);border:1px solid var(--sa-line);border-bottom-left-radius:6px;max-width:min(300px,80%)}
.m.bot>.bub,.m.own>div{max-width:min(320px,82%)}
.m.usr{justify-content:flex-end}
.m.usr .bub{background:var(--sa-user-bubble);color:var(--sa-user-ink);border-bottom-right-radius:6px;max-width:min(290px,80%);white-space:pre-wrap}
.m.own .bub{background:var(--sa-owner-bubble);border:1.5px solid var(--sa-owner-line);border-bottom-left-radius:6px}
.m.own .who{display:block;font-size:12.5px;font-weight:700;color:var(--sa-owner-line);margin:0 0 3px 4px}
/* Owner page: "me" is the owner (right, own style); the customer sits left in a light bubble. Same rules for polled messages. */
.sa-msgs[data-me=owner] .m.own{flex-direction:row-reverse}
.sa-msgs[data-me=owner] .m.usr{justify-content:flex-start}
.sa-msgs[data-me=owner] .m.usr .bub{background:var(--sa-surface);color:var(--sa-ink);border:1px solid var(--sa-line-strong);border-radius:18px;border-bottom-left-radius:6px}
.sa-msgs[data-me=owner] .m.usr .via{background:var(--sa-paper-2);color:var(--sa-muted)}
.via{font-style:normal;font-weight:600;font-size:11.5px;background:var(--sa-paper-2);color:var(--sa-muted);border-radius:6px;padding:2px 6px}
.m.usr .via{background:var(--sa-user-pill);color:var(--sa-user-ink);margin-right:6px}
.rich p+p,.rich ul+p,.rich ol+p{margin-top:8px}
.rich ul,.rich ol{margin:4px 0 0;padding-left:20px}
.rich li+li{margin-top:4px}
.av{width:32px;height:32px;display:grid;place-items:center;border-radius:50%;overflow:hidden;flex:none}
.av svg{width:28px;height:28px}
.av.own{background:var(--sa-owner-line);color:var(--sa-on-brand);font-weight:700;font-size:14px}
.sa-sys{align-self:center;display:flex;align-items:center;gap:8px;font-size:14px;font-weight:600;color:var(--sa-owner-line);background:var(--sa-owner-bubble);border-radius:var(--sa-radius-pill);padding:6px 14px;text-align:center}
.sa-past{border-top:1px solid var(--sa-line);padding-top:var(--sa-s3)}
.sa-past summary{cursor:pointer;color:var(--sa-muted);font-size:14px;min-height:var(--sa-tap);display:flex;align-items:center}

/* Chat launcher and panel (support.js) */
.sa-ask{position:fixed;right:var(--sa-s4);bottom:var(--sa-s4);z-index:40;display:inline-flex;align-items:center;gap:8px;min-height:52px;padding:0 20px;border:0;border-radius:var(--sa-radius-pill);background:var(--sa-brand);color:var(--sa-on-brand);font-weight:700;font-size:16px;box-shadow:var(--sa-shadow-lg);cursor:pointer}
.sa-ask:hover{background:var(--sa-brand-hover)}
.sa-chat-open .sa-ask{display:none}
.sa-chat{position:fixed;inset:0;z-index:50;display:flex;flex-direction:column;background:var(--sa-surface);color:var(--sa-ink)}
.sa-chat .ch{display:flex;align-items:center;gap:10px;padding:10px 12px 10px var(--sa-s4);border-bottom:1px solid var(--sa-line);background:var(--sa-header-bg);color:var(--sa-header-ink)}
.sa-chat .ch>div{flex:1;min-width:0;display:flex;flex-direction:column}
.sa-chat .ch b{font-family:var(--sa-font-head);font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sa-chat .ch span{font-size:13px;opacity:.85;display:flex;align-items:center;gap:6px}
.sa-chat .x{width:var(--sa-tap);height:var(--sa-tap);display:grid;place-items:center;border:0;background:none;color:var(--sa-header-ink);cursor:pointer;border-radius:var(--sa-radius-sm)}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--sa-live);box-shadow:0 0 0 3px var(--sa-live-ring)}
.log{flex:1;min-height:0;overflow-y:auto;padding:var(--sa-s4);display:flex;flex-direction:column;gap:10px}
.log>*{flex:none}
.typing{color:var(--sa-muted)}
.sa-src{margin-left:40px;display:flex;flex-direction:column;align-items:flex-start;gap:6px}
.sa-src>button{display:inline-flex;align-items:center;gap:6px;min-height:var(--sa-tap);max-width:100%;padding:4px 10px;border-radius:var(--sa-radius-pill);border:1px solid var(--sa-line-strong);background:var(--sa-surface);font-size:13px;font-weight:600;color:var(--sa-ink-2);text-align:left;cursor:pointer}
.sa-src>button span{flex:1}
.sa-src__cards{display:flex;flex-direction:column;gap:6px}
.sa-src .card{display:flex;flex-direction:column;gap:2px;padding:10px 12px;border-radius:var(--sa-radius-sm);background:var(--sa-tint);border:1px solid var(--sa-tint-line);font-size:14px;max-width:300px;text-decoration:none}
.sa-src .card:hover b{text-decoration:underline}
.sa-src .card span{font-size:12.5px;color:var(--sa-muted)}
.sa-choices{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}
.sa-choices button{min-height:var(--sa-tap);padding:0 16px;border-radius:var(--sa-radius-pill);border:1.5px solid var(--sa-brand);color:var(--sa-brand);font-weight:600;font-size:15px;background:var(--sa-surface);cursor:pointer}
.sa-choices button:hover,.sa-choices button.on{background:var(--sa-brand);color:var(--sa-on-brand)}
.sa-opts{border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);background:var(--sa-surface);box-shadow:var(--sa-shadow-md);padding:var(--sa-s3);display:flex;flex-direction:column;gap:8px}
.sa-opts .t{font-family:var(--sa-font-head);font-size:16px;padding:4px 4px 2px}
.opt{display:flex;align-items:center;gap:12px;width:100%;min-height:60px;padding:8px 12px;border-radius:var(--sa-radius-sm);border:1.5px solid var(--sa-line);background:var(--sa-surface);text-align:left;cursor:pointer}
.opt:hover{border-color:var(--sa-line-strong)}
.opt .ic{width:36px;height:36px;border-radius:50%;background:var(--sa-tint);color:var(--sa-info);display:grid;place-items:center;flex:none}
.opt .l{flex:1;display:flex;flex-direction:column;min-width:0}.opt .l b{font-size:15.5px}.opt .l span{font-size:13.5px;color:var(--sa-muted)}
.opt.on{border-color:var(--sa-brand);box-shadow:inset 0 0 0 1px var(--sa-brand);background:var(--sa-tint)}
.opt.em{border-color:var(--sa-danger-line);background:var(--sa-danger-bg);cursor:default}
.opt.em .ic{background:var(--sa-surface);color:var(--sa-danger)}.opt.em .l b,.opt.em .l span{color:var(--sa-danger)}
.callb{display:inline-flex;align-items:center;gap:6px;min-height:var(--sa-tap);padding:0 12px;border-radius:var(--sa-radius-sm);background:var(--sa-danger);color:var(--sa-on-brand);font-weight:700;font-size:14px;text-decoration:none;flex:none}
.sa-form{border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);padding:var(--sa-s4);display:flex;flex-direction:column;gap:10px;background:var(--sa-surface)}
.sa-form .t{display:flex;gap:8px;align-items:center;font-size:15px;font-weight:700;color:var(--sa-info)}
.sa-form label{display:flex;flex-direction:column;gap:5px;font-size:13.5px;font-weight:600}
.fine{font-size:12.5px;color:var(--sa-muted)}
.err{font-size:13.5px;color:var(--sa-danger);font-weight:500}
.sa-error{background:var(--sa-danger-bg);color:var(--sa-danger);border-radius:var(--sa-radius-sm);padding:10px 12px;font-size:15px}
.sa-casecard{border:1.5px solid var(--sa-tint-line);background:var(--sa-tint);border-radius:var(--sa-radius-md);padding:var(--sa-s4);display:flex;flex-direction:column;gap:8px;font-size:15px;line-height:1.45}
.sa-casecard .h{display:flex;align-items:center;gap:8px}
.sa-casecard a{color:var(--sa-info);font-weight:700;text-decoration:underline;min-height:var(--sa-tap);display:inline-flex;align-items:center;align-self:flex-start}
.comp{display:flex;gap:8px;padding:10px var(--sa-s3);border-top:1px solid var(--sa-line)}
.comp input{flex:1;min-width:0;min-height:var(--sa-tap);padding:0 16px;border:1.5px solid var(--sa-line-strong);border-radius:var(--sa-radius-pill);background:var(--sa-surface);color:var(--sa-ink)}
.comp input:disabled{background:var(--sa-paper-2)}
.comp .send{width:var(--sa-tap);height:var(--sa-tap);border-radius:50%;border:0;background:var(--sa-brand);color:var(--sa-on-brand);display:grid;place-items:center;cursor:pointer;flex:none}
.comp .send:disabled{opacity:.45;cursor:default}
.sa-chat .foot{font-size:12px;color:var(--sa-muted);text-align:center;padding:0 var(--sa-s4) 12px}

/* Stats */
.sa-stats{display:flex;flex-direction:column;gap:var(--sa-s5);padding-top:var(--sa-s6)}
.sa-stats .sh{display:flex;align-items:flex-end;justify-content:space-between;gap:var(--sa-s3);flex-wrap:wrap}
.sa-stats h1{font-size:28px;font-weight:800}
.seg{display:flex;background:var(--sa-paper-2);border-radius:var(--sa-radius-sm);padding:4px}
.seg label{min-height:var(--sa-tap);display:flex;align-items:center;padding:0 14px;border-radius:8px;font-weight:600;font-size:14px;cursor:pointer}
.seg input:checked+label{background:var(--sa-surface);box-shadow:var(--sa-shadow-sm)}
.seg input:focus-visible+label{outline:3px solid var(--sa-focus)}
.sa-win{display:flex;flex-direction:column;gap:var(--sa-s4)}
.sa-stats:has(.seg input:checked) .sa-win{display:none}
.sa-stats:has(#sa-win-7:checked) .sa-win-7,.sa-stats:has(#sa-win-30:checked) .sa-win-30{display:flex}
.kpis{display:grid;grid-template-columns:1fr 1fr;gap:var(--sa-s3)}
.kpi{background:var(--sa-surface);border:1px solid var(--sa-line);border-radius:var(--sa-radius-md);padding:var(--sa-s4);display:flex;flex-direction:column;gap:4px}
.kpi b{font:800 28px/1.1 var(--sa-font-head)}.kpi span{font-size:14px;font-weight:600}.kpi small{font-size:12.5px;color:var(--sa-muted)}
.grid2{display:grid;gap:var(--sa-s4)}
.topq{list-style:none;padding:0;display:flex;flex-direction:column}
.topq li{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-top:1px solid var(--sa-line);align-items:baseline}
.topq li span{font-weight:600;overflow-wrap:anywhere}.topq li em{font-style:normal;font-size:13px;color:var(--sa-muted);white-space:nowrap}
.sa-tablewrap{overflow-x:auto}
.tbl{width:100%;border-collapse:collapse;font-size:14.5px}
.tbl th,.tbl td{padding:10px 8px;text-align:right;white-space:nowrap}
.tbl thead th{font-size:12.5px;color:var(--sa-muted);font-weight:600}
.tbl tbody th,.tbl thead th:first-child{text-align:left;white-space:normal}
.tbl tbody th,.tbl td{border-top:1px solid var(--sa-line)}
.tbl a{text-decoration:underline}

/* Desktop */
@media (min-width:900px){
  .sa-wrap{padding:0 var(--sa-s7)}
  .sa-nav{display:flex}
  .sa-ftr .sa-wrap{flex-direction:row;justify-content:space-between;gap:var(--sa-s5)}
  .sa-hero{padding:56px 0 64px}.sa-hero h1{font-size:44px}
  .sa-search.big{max-width:720px;min-height:64px}
  .sa-searchf .sa-results{max-width:720px}
  .sa-home{grid-template-columns:minmax(0,1fr) 340px;gap:var(--sa-s7);padding-top:var(--sa-s7);align-items:start}
  .sa-cats{grid-template-columns:repeat(3,1fr)}
  .sa-topics{grid-template-columns:1fr 1fr}
  .sa-art,.sa-case{grid-template-columns:minmax(0,var(--sa-content-w)) 320px;justify-content:space-between;padding-top:var(--sa-s7);align-items:start}
  .sa-art{grid-template-areas:"art search" "art side"}
  .sa-art>.art{grid-area:art}.sa-art>.sa-art__search{grid-area:search}.sa-art>aside{grid-area:side}
  .art h1{font-size:36px}
  .sa-stuck .sa-btn{width:auto}
  .sa-caseh h1{font-size:30px}
  .sa-actbar .acts{display:flex;flex-wrap:wrap}
  .sa-actbar .acts .sa-btn.full{width:auto}
  .sa-chat{inset:84px 28px 24px auto;width:var(--sa-chat-w);border:1px solid var(--sa-line);border-radius:var(--sa-radius-lg);box-shadow:var(--sa-shadow-lg);overflow:hidden}
  .sa-chat.wide{width:430px}
  .sa-ask{right:32px;bottom:28px}
  .kpis{grid-template-columns:repeat(5,1fr)}
  .grid2{grid-template-columns:1.1fr 1fr}
  .sa-stats h1{font-size:32px}
}
@media (max-width:899px){.sa-art{grid-template-areas:"search" "art" "side"}.sa-art>.sa-art__search{grid-area:search}.sa-art>.art{grid-area:art}.sa-art>aside{grid-area:side}}
@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}